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Thursday, May 24, 2007



Here's the update on my car.
it's been through lots of droppings, owner ramming it on the roads.
after 1st servicing, ability to run is now being tested out.

here's the write out on the fiat website
Appearances can be deceptive, but not in this case. The Grande Punto is every bit as thrilling to drive as its looks promise. Take to the roads with the extra zip of the new 77 bhp 1.4, with variable turbulence combustion chamber. This unique system enables the engine to re-use a proportion of the exhaust gases, giving greater power and lower fuel consumption. Another feature of the new 77 bhp 1.4 is the higher compression ratio (11:1) and the high torque delivery at low speeds, features that have made it possible to lower fuel consumption. This target was also achieved by the calibration of the latest generation engine control system, which managed to reduce consumption further, compatibly with the demand for handling, performance and low emissions.

In the latter field, we should underline that the 77 bhp 1.4 Fire engine also respects Euro 4 standards, thanks to a catalytic converter positioned in the engine bay (welded onto the exhaust manifold flange using a new technology), and it reaches a high temperature very rapidly, cutting emissions even while the engine is heating up. The equipment on the new car to reduce its environmental impact includes a returnless fuel supply system, which eliminates the recirculation of fuel inside the tank and reduces the formation of fumes.High performance, low consumption and cleanliness: the 77 bhp 1.4 combines these winning features with excellent acoustic comfort. In addition to the technical improvements described, this engine also features a flexible flywheel that reduces the vibration transmitted from the engine to the bodyshell.

I must say that fuel consumption is way better than the 2000cc sonata, i feel the sonata improves my driving. My dad's car is also very problematic. esp, the reverse gear.
it takes like 1 month to get it from italy, and the service was TERRIBLE. SERIOUSLY!

my dad's incident: as the gearbox is not working properly. so i collected the car for him cause i work nearer. and the guy had the CHEEK to ask us to call back 2 weeks later to check if the part have arrived. no explanation to what they have fixed, asking me to sign the form and take the car.

for my incident: he just passed me my car keys and told me that the car was outside.
where's the explanation to what you did to my car.
YES, i might sound demanding, but i paid for all this. so you're to update me about the car, which part is fixed.
and he carried on by saying, for your dad's car. it will take another 3 weeks.
you can call us back to check if the parts is in.
I MEAN SERIOUSLY. WHAT RUBBISH IS THAT.
Excuse me. i studied quality customer service in my diploma,
that guy would be the BEST example of WORST QUALITY SERVICE.
customer service means attending to the customers every need.
i'm working at my uncle's restaurant. so i'm in the service line.
i don't ask the customers to clean their own table, take their own orders, serve themselves with the food and drinks they ordered. WHY? cause they paid for it.
I PAID FOR THE CAR WHICH IS NOT WORKING?
and i have to check back with you if the parts is not in yet?
RUBBISH.
can someone please recommend me a better workshop for fiat cars.
the guy should be sacked tomorrow.
till now, my dad's car is still not fixed. and it's been a month since we got the car.
damn, i'm pissed.
i should take a drive to cool down.


* Bryner Pohsted 11:53 PM